Frequently Asked Questions

Everything you need to know about your Vastra Shop experience.

How long does shipping take?

Standard shipping typically takes 3-5 business days for domestic orders. International shipping can take between 7-14 business days depending on your location.

What is your return policy?

We offer a 30-day hassle-free return policy. Items must be unworn, unwashed, and have all original tags attached to be eligible for a full refund.

How do I find my correct size?

Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar garment you already own for the best fit.

Which payment methods do you accept?

Vastra Shop accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout process.

Can I track my order in real-time?

Yes! Once your order ships, you will receive an email confirmation with a tracking number and a link to monitor your package's journey.

Are your fabrics sustainably sourced?

We are committed to ethical fashion. Most of our collections use organic cotton and recycled materials, and we work exclusively with certified fair-trade manufacturers.